Director, Technology Customer Success

JLL UK

Singapore, Singapore
Fully remote
Analytics and insights solutions deployment
Technical project planning and execution
Cross-functional team coordination
The primary purpose of the role is to lead the deployment of successful analytics and insights solutions for prospective clients, managing communication between multiple teams and assuring client satisfaction

Job Summary

  • The primary purpose of the role is to lead the deployment of successful analytics and insights solutions for prospective clients, managing communication between multiple teams and assuring client satisfaction.
  • As a Client Delivery and Success Manager, you will be responsible for managing the deployment of a solution, reporting delivery risks, overseeing user acceptance testing, and maintaining a thorough understanding of product features.
  • JLL empowers you to shape a brighter way forward by combining world-class services, advisory, and technology for clients, committed to hiring and empowering the best talent.

Matching Summary

The primary purpose of the role is to lead the deployment of successful analytics and insights solutions for prospective clients, managing communication between multiple teams and assuring client satisfaction.

Skills & Requirements

Must-have

  • Analytics and insights solutions deployment
  • Technical project planning and execution
  • Cross-functional team coordination
  • Client satisfaction assurance
  • Software delivery management

Nice-to-have

  • Relationship management and communications
  • Navigating large matrix organizations
  • Customer service focus
  • Self-motivated and autonomous work

Key Requirements

  • IT Project management experience
  • CRE applications expertise
  • Business analysis and requirements gathering
  • Experience in real estate industry preferred

Work Rights

Not specified

Tailored Resume

Cover Letter