Associate - Ifs - It Service Group (yogyakarta Office)

PwC Poland

Yogyakarta, Indonesia
Diploma 3 degree minimum
Gpa of 2.85 out of 4.00
Servicenow platform experience
This role serves as the first point of contact for technical support for over 3,000 staff members

Job Summary

  • This role serves as the first point of contact for technical support for over 3,000 staff members.
  • The position requires diagnosing and resolving hardware, software, and network issues across various devices.
  • Candidates must maintain accurate records of service desk interactions and adhere to strict IT security protocols.

Matching Summary

This role serves as the first point of contact for technical support for over 3,000 staff members.

Skills & Requirements

Must-have

  • Diploma 3 degree minimum
  • GPA of 2.85 out of 4.00
  • ServiceNow platform experience
  • Hardware and software troubleshooting
  • Strong communication skills

Nice-to-have

  • Hospitality management background
  • Client-service attitude
  • Ability to work under pressure
  • Analytical and logical thinking
  • Team collaboration skills

Key Requirements

  • Minimum Diploma 3 degree required
  • Fresh graduates welcome to apply
  • Minimum GPA of 2.85/4.00
  • No visa sponsorship available

Work Rights

Not specified

Tailored Resume

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