Toll Group supports more than 20,000 customers worldwide with a global forwarding network spanning 150 countries
Job Summary
Toll Group supports more than 20,000 customers worldwide with a global forwarding network spanning 150 countries.
The role involves acting as the first point of contact for customer enquiries and coordinating internal teams to meet service and delivery requirements.
Toll offers a stable and safe work environment with opportunities to learn, grow, and progress supported by approachable leaders and a culture of inclusion.
Matching Summary
Toll Group supports more than 20,000 customers worldwide with a global forwarding network spanning 150 countries.
Skills & Requirements
Must-have
Air freight shipment processing
Customer service for air freight
Proficiency in Microsoft Office
CargoWise One freight system
Shipment documentation accuracy
Regulatory compliance in air freight
Nice-to-have
Detail-oriented and customer-focused
Strong communication skills
Ability to work in fast-paced environment
Team-oriented with willingness to learn
Organisational and time-management skills
Key Requirements
2+ years air freight customer service experience
Understanding of air freight processes and regulations