Consumer Services Representative With English And Dutch

Kimberly-Clark

Krakow, Poland
Base: not specified; bonus: yearly performance-bas...
Hybrid (minimum 1 day per week in the office)
Fluent english and dutch language skills
Multi-channel consumer interaction handling
Gdpr and regulatory compliance adherence
Kimberly-Clark is seeking a Consumer Services Representative fluent in English and Dutch for a hybrid position in Krakow, Poland. The role involves managing consumer interactions, ensuring high-quality service, and contributing to continuous improvement within the team

Job Summary

  • This role serves as the front line of Kimberly-Clark's consumer engagement, ensuring high-quality responses across phone, email, letters, and social media.
  • Employees benefit from a hybrid work arrangement requiring a minimum of one day per week in the office alongside comprehensive health and wellness coverage.
  • The position offers opportunities for professional growth through soft skills training and potential yearly bonuses based on individual and company performance.

Matching Summary

Match Score: 85

Kimberly-Clark is seeking a Consumer Services Representative fluent in English and Dutch for a hybrid position in Krakow, Poland. The role involves managing consumer interactions, ensuring high-quality service, and contributing to continuous improvement within the team.

Salary

Base: Not specified; Bonus: Yearly performance-based incentive available; Benefits: Medical, dental, vision, holiday allowance, and voluntary leave included

Skills & Requirements

Must-have

  • Fluent English and Dutch language skills
  • Multi-channel consumer interaction handling
  • GDPR and regulatory compliance adherence

Nice-to-have

  • Experience with Salesforce CRM platform
  • Strong MS Excel data management skills
  • German language proficiency

Key Requirements

  • Fixed-term employment contract
  • Authorization to work in Poland
  • No relocation support provided

Work Rights

Must be authorized to work in Poland

Tailored Resume

Cover Letter