Senior Customer Service Executive (Logistics)#ESY

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Order booking and pricing verification
Letter of credit (lc) negotiation and documentation
Sap and sales scout system updates
The role involves managing the full lifecycle of customer orders from booking to shipment while ensuring pricing accuracy

Job Summary

  • The role involves managing the full lifecycle of customer orders from booking to shipment while ensuring pricing accuracy.
  • Candidates will be responsible for handling complex Letter of Credit negotiations and preparing necessary customs documentation.
  • The position requires close coordination with factories and internal departments to meet delivery expectations and resolve payment issues.

Matching Summary

Match Score: 85

The role involves managing the full lifecycle of customer orders from booking to shipment while ensuring pricing accuracy.

Skills & Requirements

Must-have

  • Order booking and pricing verification
  • Letter of Credit (LC) negotiation and documentation
  • SAP and Sales Scout system updates
  • Coordination with factory for delivery expediting
  • Accounts Receivable follow-up and credit monitoring

Nice-to-have

  • Strong communication skills for client inquiries
  • Experience with international shipping terms
  • Ability to handle complaints professionally
  • Proactive problem-solving in logistics

Key Requirements

  • Experience with SAP systems
  • Knowledge of Incoterms and LC conditions
  • Background in logistics or customer service

Work Rights

Not specified

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