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Amplifon is seeking a Customer Relations Manager for their Carpi, Emilia Romagna location. The part-time role focuses on enhancing customer satisfaction and aligning client needs with store objectives while providing administrative support.
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Job Summary
You will play a key role in supporting customers in their journey to rediscover all the emotions of sound, contributing to ensuring a high level of satisfaction and a harmonious atmosphere within the branch.
You will manage key moments in our customers' journey: from welcoming them, to managing information in the database, from scheduling appointments to executing post-sales services, you will be the customers' point of contact, managing communication and building a trusting relationship with them.
You will be responsible for the administration of the store in terms of: managing relationships with external and internal entities, updating CRM, managing forms, applying fiscal and administrative procedures, managing warehouse stock.
Matching Summary
Match Score: 75
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Amplifon is seeking a Customer Relations Manager for their Carpi, Emilia Romagna location. The part-time role focuses on enhancing customer satisfaction and aligning client needs with store objectives while providing administrative support.
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