Customer Success Business Partner (fp&a / Supply Chain Planning)
Anaplan
Mumbai, India
On-site
8+ years customer-facing experience
Financial planning & analysis expertise
Supply chain planning domain knowledge
This role operates as a strategic advisor helping enterprise customers leverage Anaplan's AI-infused platform to drive measurable business outcomes
Job Summary
This role operates as a strategic advisor helping enterprise customers leverage Anaplan's AI-infused platform to drive measurable business outcomes.
You will manage the end-to-end lifecycle including onboarding, implementation, adoption, renewals, and expansion while owning the portfolio's ROI.
The position requires deep subject matter expertise in FP&A or Supply Chain Planning with hands-on experience on platforms like Anaplan, OneStream, or SAP BPC.
Matching Summary
This role operates as a strategic advisor helping enterprise customers leverage Anaplan's AI-infused platform to drive measurable business outcomes.
Skills & Requirements
Must-have
8+ years customer-facing experience
Financial Planning & Analysis expertise
Supply chain planning domain knowledge
Enterprise Performance Management systems
Executive Business Review leadership
ROI and value realization management
Nice-to-have
CA or MBA qualification preferred
Experience with OneStream or Oracle EPM
Consulting or implementation background
AI transformation advisory skills
Center of Excellence governance setup
Strong change management capabilities
Key Requirements
8+ years work experience in customer success or consulting
Deep expertise in Financial Planning & Analysis
Hands-on experience with EPM/Planning products
Bachelor's degree in business, finance, or operations
Proven track record driving renewals and expansion