Customer Experience Specialist - Nordstrom Local One Paseo
Nordstrom Inc
San Diego, CA, United States
Base: $21.05 - $21.90 hourly; bonus/equity: this p...
On-site
Outstanding customer service
Engaging with diverse audiences
Connecting customers to services
Welcome customers by being an effective storyteller and skilled at engaging with diverse audiences
Job Summary
Welcome customers by being an effective storyteller and skilled at engaging with diverse audiences.
Understand and support of back of house processes, including inventory management and assisting with maintaining organization, cleanliness and more.
Our employees are our most important asset and that’s reflected in our benefits.
Matching Summary
Welcome customers by being an effective storyteller and skilled at engaging with diverse audiences.
Salary
Base: $21.05 - $21.90 Hourly; Bonus/Equity: This position may be eligible for performance-based incentives/bonuses; Benefits: 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
Skills & Requirements
Must-have
outstanding customer service
engaging with diverse audiences
connecting customers to services
professional communication
back of house processes
event execution support
fast-paced environment
basic understanding of technology
Nice-to-have
high level of ownership
accountability and initiative
identifying customer opportunities
adapting to new initiatives
resolving customer issues
Key Requirements
Proven success in working in a fast-paced environment
Basic understanding of technology tools and computer applications
Continuous movement for 6-8 hours per shift
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds