Customer Service Manager

linde-mh.ie

Suzhou, China
Not specified (may require onsite presence).
3-5 years service sales experience
Mechanical electrical electronic technical knowledge
Material handling equipment experience
The Customer Service Manager position at Linde-MH in Suzhou, China, emphasizes service sales management, team leadership, and customer relationship development within the local market. The ideal candidate should have extensive experience in service sales, technical understanding, and strong communication skills in English

Job Summary

  • The position holder is responsible for analyzing the existing and potential customer base to formulate successful strategies for promoting Dematic services in the Chinese market.
  • The role involves leading a site maintenance team, managing service sales processes from marketing to closing orders, and ensuring compliance with EHS standards.
  • Candidates must have a Bachelor's degree in relevant engineering fields and possess a working understanding of control systems and technical manuals.

Matching Summary

Match Score: 85

The Customer Service Manager position at Linde-MH in Suzhou, China, emphasizes service sales management, team leadership, and customer relationship development within the local market. The ideal candidate should have extensive experience in service sales, technical understanding, and strong communication skills in English.

Skills & Requirements

Must-have

  • 3-5 years service sales experience
  • Mechanical Electrical Electronic technical knowledge
  • Material handling equipment experience
  • Strong English spoken and written skills
  • Microsoft Office proficiency

Nice-to-have

  • Strong sense of collective honor
  • Willingness to work under high pressure
  • Ability to work overtime
  • Strategic customer relationship building
  • Experience with Dematic tools

Key Requirements

  • Bachelor degree in Electrical Automation or Mechanical
  • Three to five years experience in service sales
  • Working understanding of mechanical electrical electronic manuals

Work Rights

Not specified

Tailored Resume

Cover Letter