Shift Manager

EZCORP Inc

Tampa, FL, United States
Base: $15.50ph to $17.50ph based on experience; bo...
Customer service excellence
Leadership and team coaching
Pawn loan processing
EZCORP offers a structured career path with development and leadership training programs in a fun and fast paced environment

Job Summary

  • EZCORP offers a structured career path with development and leadership training programs in a fun and fast paced environment.
  • The Retail Shift Manager role involves providing outstanding customer service, building customer relationships, and leading team members through coaching and hands-on involvement.
  • Team Members receive competitive pay, generous bonus potential, comprehensive benefits including free health insurance, 401(k) with company match, paid time off, and store discounts.

Matching Summary

EZCORP offers a structured career path with development and leadership training programs in a fun and fast paced environment.

Salary

Base: $15.50/hr to $17.50/hr based on experience; Bonus/Equity: Monthly uncapped bonus potential; Benefits: Free health insurance, 401(k) with company match, paid time off, holiday pay, store discount

Skills & Requirements

Must-have

  • Customer service excellence
  • Leadership and team coaching
  • Pawn loan processing
  • Store opening and closing procedures
  • Sales promotion and negotiation
  • Time management and prioritization

Nice-to-have

  • Knowledge of pawned items
  • Bilingual communication skills
  • Sales background
  • Strong interpersonal skills
  • Organized and detail-oriented

Key Requirements

  • High school diploma or GED
  • Minimum 1 year supervisory or team lead experience
  • Pass criminal background check and drug test
  • Valid driver’s license and auto insurance
  • Adherence to company policies

Work Rights

Not specified

Tailored Resume

Cover Letter