Digital channel management (veeva, campaign tools)
The role focuses on industrializing and ensuring excellence in client engagement for AstraZeneca brands through omnichannel activities
Job Summary
The role focuses on industrializing and ensuring excellence in client engagement for AstraZeneca brands through omnichannel activities.
Candidates will execute defined workstreams, manage operational budgets, and ensure compliance with global and local guidelines for digital channels.
The position offers a structured learning environment with access to industry standards and a clear path toward increased autonomy and industrialization.
Matching Summary
The role focuses on industrializing and ensuring excellence in client engagement for AstraZeneca brands through omnichannel activities.
Skills & Requirements
Must-have
2-5 years customer engagement experience
Pharmaceutical or healthcare sector background
Digital channel management (Veeva, campaign tools)
Regulatory compliance knowledge (ANSM, CNIL)
Strong English communication skills
Nice-to-have
Cross-functional collaboration abilities
Data mapping and flow documentation
Project risk identification and escalation
Autonomous task execution on framed tasks
Experience with pilot program feedback collection
Key Requirements
Bac+5 degree in pharmacy, business, marketing, or relevant field
2-5 years of experience in customer engagement or omnichannel roles