Customer Relations Specialist

John Eagle Acura

Not specified (assumed in-person due to dealership setting)
Leading cr process management
Call sales customers for follow-up
Coach team on communication skills
John Eagle Acura is seeking a Customer Relations Specialist to enhance customer service within their dealership, which is part of the Lithia Motors family. The ideal candidate will have strong time management skills and a commitment to improving customer experiences

Job Summary

  • The role involves leading Customer Relations process management by observing, installing, and training approved processes at assigned stores.
  • Candidates will call sales customers to follow up on their experience and satisfaction with their vehicle while coaching team members on improving communication skills.
  • This opportunity is part of the Lithia Motors family, the fourth largest auto dealership group in the country.

Matching Summary

Match Score: 75

John Eagle Acura is seeking a Customer Relations Specialist to enhance customer service within their dealership, which is part of the Lithia Motors family. The ideal candidate will have strong time management skills and a commitment to improving customer experiences.

Skills & Requirements

Must-have

  • Leading CR process management
  • Call sales customers for follow-up
  • Coach team on communication skills
  • Available on Saturday

Nice-to-have

  • Drive to perform and excel
  • Positive team environment experience
  • Honest simpler buying experience focus

Key Requirements

  • Excellent time management skills
  • Saturday availability required

Work Rights

Not specified

Tailored Resume

Cover Letter