Responsable 360

SANTANDER CONSUMER BANK S.p.A

Puerto Madryn, Argentina
Customer reception and redirection
Achieve nps goals
Meet commercial objectives
In Santander Argentina, we aim to support people's progress by revolutionizing the local industry and driving transformation to become the best digital bank with branches

Job Summary

  • In Santander Argentina, we aim to support people's progress by revolutionizing the local industry and driving transformation to become the best digital bank with branches.
  • The main challenges include customer reception, attention, and redirection, indirectly leveraging the branch's NPS objective, and meeting commercial goals.
  • We value individuals who embrace change as opportunities, drive initiatives collaboratively, integrate diverse perspectives, and foster active listening for agile, customer-centric projects.

Matching Summary

In Santander Argentina, we aim to support people's progress by revolutionizing the local industry and driving transformation to become the best digital bank with branches.

Skills & Requirements

Must-have

  • Customer reception and redirection
  • Achieve NPS goals
  • Meet commercial objectives
  • Promote digital banking tools

Nice-to-have

  • Proactivity and autonomy
  • Empathy and customer closeness
  • Results orientation
  • Relationship and teamwork skills
  • Flexibility and adaptability

Key Requirements

  • Tertiary/university studies complete or in progress
  • Risk management culture

Work Rights

Not specified

Tailored Resume

Cover Letter