Digital Customer Success Manager

Akeneo

Paris, France
Not specified; benefits: €500 home office budget; ...
On-site
Fluent in french and english
+2 years in software sales or cs
Experience with crm tools like salesforce
Join Akeneo as a Digital Customer Success Manager to ensure customers achieve success through scalable, data-driven engagement strategies

Job Summary

  • Join Akeneo as a Digital Customer Success Manager to ensure customers achieve success through scalable, data-driven engagement strategies.
  • You will manage a high-volume portfolio of mid-market customers while driving software adoption and identifying expansion opportunities.
  • The role offers a flexible hybrid work model with up to 30 days of Work from Anywhere per year and comprehensive benefits including meal vouchers in France.

Matching Summary

Join Akeneo as a Digital Customer Success Manager to ensure customers achieve success through scalable, data-driven engagement strategies.

Salary

Not specified; Benefits: €500 home office budget; Benefits: 34 days annual leave + RTTs; Benefits: €9.5 meal vouchers per day

Skills & Requirements

Must-have

  • Fluent in French and English
  • +2 years in software sales or CS
  • Experience with CRM tools like Salesforce
  • Proficiency in automation tools

Nice-to-have

  • Strong communication skills
  • Data analytics expertise
  • Collaborative team mindset
  • Experience with business reviews

Key Requirements

  • Minimum 2 years experience in software industry
  • Fluency in French and English languages
  • Comfortable using Salesforce or Gainsight

Work Rights

Not specified

Tailored Resume

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