Senior Manager, Customer Resiliency Strategy And Analytics

Capital One

Toronto, Ontario, Canada
3d onsite
7 years in debt collection
5 years of people leadership
Strong problem-solving skills
You will lead the strategy and analytics for both our Collections and Recoveries programs

Job Summary

  • You will lead the strategy and analytics for both our Collections and Recoveries programs.
  • This role requires a unique combination of strategic thinking, analytics expertise, people leadership, and executive communication.
  • Capital One is committed to helping you live your best life.

Matching Summary

You will lead the strategy and analytics for both our Collections and Recoveries programs.

Skills & Requirements

Must-have

  • 7 years in debt collection
  • 5 years of people leadership
  • strong problem-solving skills

Nice-to-have

  • deep understanding of credit risk strategies
  • ability to manage ambiguity
  • strong partnerships with leaders

Key Requirements

  • Bachelor’s degree or higher
  • experience in credit risk or analytics
  • proven ability to build partnerships

Work Rights

Not specified

Tailored Resume

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