Customer Service Representative Ii

The Andersons, Inc.

**
3-5 years relevant experience
High school diploma or ged
Knowledge of freight rates and customer routes
** The Andersons, Inc. is seeking a Customer Service Representative II to provide exceptional service to key and international customers, utilizing product knowledge and collaborating with internal teams. The ideal candidate should have 3-5 years of relevant experience and a high school diploma, with an associate's degree preferred. **

Job Summary

  • The position is responsible for providing extraordinary service to key or international customers within the agriculture and renewable fuels sectors.
  • Representatives utilize in-depth knowledge of company products to process orders, arrange transportation, and maintain accurate documentation.
  • Employees are expected to identify key issues from partial data and act as an informal resource for less experienced team members.

Matching Summary

Match Score: 75

** The Andersons, Inc. is seeking a Customer Service Representative II to provide exceptional service to key and international customers, utilizing product knowledge and collaborating with internal teams. The ideal candidate should have 3-5 years of relevant experience and a high school diploma, with an associate's degree preferred. **

Skills & Requirements

Must-have

  • 3-5 years relevant experience
  • High School Diploma or GED
  • Knowledge of freight rates and customer routes
  • Order processing and administrative duties
  • Ability to work with limited supervision

Nice-to-have

  • Associate's Degree preferred
  • Multi-skilled through job related training
  • Continuous improvement mindset
  • Strong customer relationship building skills
  • Informal resource for colleagues

Key Requirements

  • High School Diploma or GED equivalent required
  • 3-5 years relevant experience required
  • Associate's Degree preferred
  • Compliance with safety protocols and policies

Work Rights

Not specified

Tailored Resume

Cover Letter