Complaint Officer & Service Center Advisor

Western World Insurance Company

Dubai, United Arab Emirates
Uae national with family book
Arabic and english communication skills
High school diploma minimum
The role provides extensive exposure in complaint handling while ensuring compliance with Central Bank of UAE requirements

Job Summary

  • The role provides extensive exposure in complaint handling while ensuring compliance with Central Bank of UAE requirements.
  • Team members are expected to service clients through multi-channel contact centers including calls and emails for various requests.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

The role provides extensive exposure in complaint handling while ensuring compliance with Central Bank of UAE requirements.

Skills & Requirements

Must-have

  • UAE National with Family Book
  • Arabic and English communication skills
  • High school diploma minimum

Nice-to-have

  • Experience with AIG systems like Salesforce
  • Quick learner with positive attitude
  • Hands-on experience in Gen6 or Freedom

Key Requirements

  • Must be a UAE National
  • Minimum high school diploma required
  • Family book documentation required

Work Rights

Must be UAE National

Tailored Resume

Cover Letter