Ambulance Call Center Agent

SUNLIGHT AMBULANCE SERVICES LLP

Singapore
Competitive salary; performance incentives include...
1 weekend work from home
Manage ambulance bookings and scheduling
Handle customer calls professionally
Coordinate with operations staff
Sunlight Ambulance Services LLP is seeking an Ambulance Call Center Agent to manage bookings and customer inquiries, ensuring timely deployment of ambulance services in Singapore. The ideal candidate should have customer service experience, preferably in healthcare or logistics, and be proficient in Microsoft Office

Job Summary

  • The company provides Accident & Emergency, medical appointment, and event standby services amid an aging population.
  • Responsibilities include managing ambulance bookings, handling customer inquiries, and coordinating with drivers and paramedics.
  • Benefits include competitive salary, performance incentives, 10 days annual leave, and a 13th month performance bonus.

Matching Summary

Match Score: 75

Sunlight Ambulance Services LLP is seeking an Ambulance Call Center Agent to manage bookings and customer inquiries, ensuring timely deployment of ambulance services in Singapore. The ideal candidate should have customer service experience, preferably in healthcare or logistics, and be proficient in Microsoft Office.

Salary

Competitive salary; Performance incentives included; Not specified

Skills & Requirements

Must-have

  • Manage ambulance bookings and scheduling
  • Handle customer calls professionally
  • Coordinate with operations staff

Nice-to-have

  • Experience in healthcare or logistics
  • Detail-oriented and service-driven
  • Passion for supporting critical healthcare

Key Requirements

  • Minimum O Level/diploma or equivalent
  • 1-2 years experience in customer service or admin
  • Proficiency in Microsoft Office

Work Rights

Work permit holders are welcome to apply

Sponsorship: available

Tailored Resume

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