This role involves building trust with clients by efficiently handling orders and ensuring customer satisfaction through proactive internal communication
Job Summary
This role involves building trust with clients by efficiently handling orders and ensuring customer satisfaction through proactive internal communication.
The successful candidate will act as a key interface for emergency order management and coordinate administrative tasks within the French Customer Service department.
Thales offers an inclusive environment with significant investment in R&D across AI, cybersecurity, and quantum technologies.
Matching Summary
This role involves building trust with clients by efficiently handling orders and ensuring customer satisfaction through proactive internal communication.
Skills & Requirements
Must-have
Order entry and production launch
ERP system data management
RMA and credit note processing
Client complaint tracking
Internal coordination support
Nice-to-have
Continuous improvement project coordination
Intercultural communication skills
Stress resistance and self-initiative
Clean database campaign experience
Key Requirements
Bac +5 degree in International Commerce/Logistics or Marketing/Project Management