Sr. Customer Success Manager, ESM

Amazon

Chengdu, Sichuan, China
**
Senior business program manager experience
Cross-functional stakeholder management
Data-driven business insights generation
** Amazon is seeking a Senior Customer Success Manager for its Asia Global Selling Existing Seller Management team in Chengdu, China. The role involves driving efficiency and productivity while managing multiple programs, requiring excellent problem-solving, communication, and project management skills. **

Job Summary

  • The role involves acting as a single owner for business domain goals and team executions within the Asia Global Selling ESM Team.
  • Candidates will drive business insights generation to guide account management teams and improve overall account management efficiency.
  • The position requires developing and automating new processes in a standardized format while leveraging global resources to meet local needs.

Matching Summary

Match Score: 75

** Amazon is seeking a Senior Customer Success Manager for its Asia Global Selling Existing Seller Management team in Chengdu, China. The role involves driving efficiency and productivity while managing multiple programs, requiring excellent problem-solving, communication, and project management skills. **

Skills & Requirements

Must-have

  • Senior Business Program Manager experience
  • Cross-functional stakeholder management
  • Data-driven business insights generation
  • Process automation and scalability
  • Complex problem solving skills

Nice-to-have

  • Passion for seller success and growth
  • Self-motivated and detail-oriented
  • Excellent written and verbal communication
  • Ability to work in dynamic environments
  • Experience with global market landscapes

Key Requirements

  • Results-oriented mindset
  • Strong analytical abilities
  • Program/project management expertise

Work Rights

Not specified

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