Customer Banking Specialist - Tamworth

Bonneville Bank

Tamworth, Australia
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Conduct financial health checks
Deliver a seamless banking experience to over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience to over 10 million personal and small business customers.
  • Positively impact customers' lives by assisting with their banking needs from opening accounts to planning for retirement.
  • Engage in meaningful conversations to support customers' broader banking needs including Home Loans, Business Banking and Financial Advice.

Matching Summary

Deliver a seamless banking experience to over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Conduct financial health checks
  • Assist with cash handling and ATM procedures
  • Educate on digital banking solutions
  • Follow bank processes and procedures

Nice-to-have

  • Genuine passion for customer service
  • Improve financial wellbeing of customers
  • Excellent communication skills
  • Contribute to a collaborative culture
  • Work in a busy retail environment

Key Requirements

  • Entry-level position in Banking
  • Ask the right questions to meet customer needs
  • Handle enquiries and maintain accounts
  • Process applications for credit products
  • Problem-solve effectively
  • Champion compliance and risk management practices

Work Rights

Not specified

Tailored Resume

Cover Letter