Help Desk Technician Tier 3

Cacijobsapplication

$70,100 - $147,400 py
Fully remote
Tier 3 expertise
C2isr data transport infrastructure
Rapid incident response
CACI is seeking a Tier 3 Help Desk Technician to provide advanced technical support for satellite communications operations within the Department of Defense. The role requires a TS/SCI clearance and significant expertise in C2ISR Data Transport Infrastructure systems, offering a flexible work environment and comprehensive benefits

Job Summary

  • The Satellite Communications Operations Help Desk Technician Tier 3 - Senior provides technical support to all DoD users by resolving complex technical issues and inquiries.
  • Support focuses on rapid incident response, network troubleshooting, and coordinating service interruptions for transport infrastructure systems.
  • Supporting operations 24 hours a day, seven days a week, 365 days a year (24/7/365) – shift work.

Matching Summary

Match Score: 85

CACI is seeking a Tier 3 Help Desk Technician to provide advanced technical support for satellite communications operations within the Department of Defense. The role requires a TS/SCI clearance and significant expertise in C2ISR Data Transport Infrastructure systems, offering a flexible work environment and comprehensive benefits.

Salary

$70,100 - $147,400

Skills & Requirements

Must-have

  • Tier 3 expertise
  • C2ISR Data Transport Infrastructure
  • rapid incident response
  • network troubleshooting
  • satellite communication systems
  • 24/7/365 support

Nice-to-have

  • culture of integrity
  • high-performing group
  • flexible time off
  • continuous growth

Key Requirements

  • Active TS/SCI security clearance
  • Bachelor's in computer science, Cybersecurity, Information Systems
  • 7 years' experience with C2ISR Data Transport Infrastructure systems and networks
  • CompTIA A+, Network +, GIAC Security Essentials (GSEC) and Certified Network Defender (CND) certifications
  • CCNP
  • DoD-approved IA baseline certification for ADP-III/IT-III

Work Rights

TS/SCI clearance

Tailored Resume

Cover Letter