Eligibility Operations Worker - Scottsbluff

State of Nebraska

Scottsbluff, NE, US
Base: $20.859; bonus/equity: not specified; benefi...
Reviewing applications for assistance
Verifying financial and demographic information
Utilizing call center software and phones
DHHS is seeking individuals with a passion to “Help People Live Better Lives” for the role of Eligibility Operations Worker

Job Summary

  • DHHS is seeking individuals with a passion to “Help People Live Better Lives” for the role of Eligibility Operations Worker.
  • As an Eligibility Operations Worker, you will participate in 6-8 weeks of paid training to prepare you to determine eligibility for individuals within our Economic Assistance or Medicaid programs.
  • We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.

Matching Summary

DHHS is seeking individuals with a passion to “Help People Live Better Lives” for the role of Eligibility Operations Worker.

Salary

Base: $20.859; Bonus/Equity: Not specified; Benefits: Generous Leave Accruals and Benefits

Skills & Requirements

Must-have

  • Reviewing applications for assistance
  • Verifying financial and demographic information
  • Utilizing call center software and phones
  • Protect confidential information
  • Apply program regulations and policies

Nice-to-have

  • Passion for helping people
  • Excellent customer service skills
  • Attention to detail
  • Show empathy and respect
  • Maintain positive working relationships

Key Requirements

  • 24 semester hours post high school education
  • Experience in customer service
  • Determining eligibility for public assistance
  • Examining/processing financial loan applications
  • Medical or unemployment insurance claims
  • Rehabilitation claims
  • Unemployment services

Work Rights

Not specified

Tailored Resume

Cover Letter