Customer Service Team Member

The Good Guys

Lutwyche, Australia
On-site
Cash handling and tendering transactions
Store multi-channel fulfilment
Telephone management and enquiries
The Good Guys is seeking a Customer Service Team Member for their Lutwyche store to enhance their customer-facing operations and support a sales-focused culture. The ideal candidate will possess strong customer service skills and the ability to handle store operations, contributing to financial performance and customer satisfaction

Job Summary

  • The Good Guys is committed to helping families live better for less by offering unbeatable deals and exceptional service across home appliances and consumer electronics.
  • Key responsibilities include delivering effective store administration, managing sales channel fulfilment, resolving customer queries, and contributing to brand experience through merchandising.
  • The company offers competitive remuneration, career opportunities within the JB Hi-Fi Group, employee benefits, paid parental leave, and a commitment to sustainability.

Matching Summary

Match Score: 85

The Good Guys is seeking a Customer Service Team Member for their Lutwyche store to enhance their customer-facing operations and support a sales-focused culture. The ideal candidate will possess strong customer service skills and the ability to handle store operations, contributing to financial performance and customer satisfaction.

Skills & Requirements

Must-have

  • Cash handling and tendering transactions
  • Store multi-channel fulfilment
  • Telephone management and enquiries
  • Resolve customer complaints and queries
  • Quality merchandising and in-store marketing

Nice-to-have

  • Sales focused culture
  • Profitable sales growth
  • Team collaboration
  • Continuous improvement mindset
  • Diversity and inclusion

Key Requirements

  • Not specified

Work Rights

Not specified

Tailored Resume

Cover Letter