Communication with customers and internal stakeholders
Raising orders, replacements, and credit notes
You will be responsible for handling claims from our retail and contract partners across the globe, playing a key role in ensuring a consistent, fair, and solution-oriented claims process
Job Summary
You will be responsible for handling claims from our retail and contract partners across the globe, playing a key role in ensuring a consistent, fair, and solution-oriented claims process.
You will work closely with internal stakeholders across logistics, product teams & sales ensuring that claims are handled efficiently and professionally.
We offer a full-time job with the opportunity to work from home 1 day a week, a great work environment, and insight into the furniture industry.
Matching Summary
You will be responsible for handling claims from our retail and contract partners across the globe, playing a key role in ensuring a consistent, fair, and solution-oriented claims process.
Skills & Requirements
Must-have
Handling claims from retail and contract partners
Communication with customers and internal stakeholders
Raising orders, replacements, and credit notes
Fluent in English (written and oral)
Nice-to-have
Mature and professional approach
Curious and investigative mindset
Whiz in systems and comfortable with IT
Experience within the furniture industry
Fluent in German or Danish
Key Requirements
Strong sense of ownership and 'can do' attitude
Ability to work independently and make balanced decisions