Resident Services Coordinator

Friendship Property LLC

Chicago, Illinois, US
Base: $16.76 - $23.46 hourly; bonus/equity: lucrat...
High school diploma or ged required
1-2 years customer service experience
Resident retention experience required
This role serves as the first point of contact for residents, providing high-level customer service and resolving concerns

Job Summary

  • This role serves as the first point of contact for residents, providing high-level customer service and resolving concerns.
  • The position involves planning and promoting social and recreational programs while managing administrative functions like mail distribution and file maintenance.
  • Brookfield Properties offers a full benefits package, generous paid time off, and lucrative referral bonuses to support work-life balance.

Matching Summary

This role serves as the first point of contact for residents, providing high-level customer service and resolving concerns.

Salary

Base: $16.76 - $23.46 hourly; Bonus/Equity: Lucrative referral bonus program; Benefits: Full benefits package, 401(k) match, paid time off

Skills & Requirements

Must-have

  • High school diploma or GED required
  • 1-2 years customer service experience
  • Resident retention experience required
  • Knowledge of leasing policies and procedures
  • Fair Housing compliance knowledge

Nice-to-have

  • Degree in General Studies preferred
  • Strong communication skills with families
  • Ability to resolve resident issues effectively
  • Experience with package distribution logistics

Key Requirements

  • High school diploma / GED
  • 1 - 2 years customer service experience
  • Resident retention experience
  • Working knowledge of Fair Housing laws

Work Rights

Not specified

Tailored Resume

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