Client Engagement Specialist

Otis

Remote City, FL, USA
Fully remote
Prioritize customer needs
Liaison with internal departments
Manage proposal request process
This role will work closely with the key account executives to provide support with meeting customer expectations

Job Summary

  • This role will work closely with the key account executives to provide support with meeting customer expectations.
  • The successful candidate will be reliable and prioritizes the customer experience.
  • We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Matching Summary

This role will work closely with the key account executives to provide support with meeting customer expectations.

Skills & Requirements

Must-have

  • Prioritize customer needs
  • Liaison with internal departments
  • Manage proposal request process
  • Oversee COI approval process
  • Utilize electronic bid systems
  • Troubleshoot customer issues

Nice-to-have

  • Values Safety, Ethics, Quality, Innovation
  • Talent driven company
  • Can-do attitude
  • Thrive in a team environment
  • Gain insight into customer needs

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • Proficiency in Excel
  • Proven track record of meeting deadlines
  • Demonstrated excellence in customer service

Work Rights

Not specified

Tailored Resume

Cover Letter