Principal Customer Engineer - Ai (singapore)

F5

Singapore, Singapore
On-site
Customer success from deal signing
Lead technical onboarding and implementation
Primary post-sales technical contact
F5 is seeking a Principal Customer Engineer to enhance customer success in the AI security market. The role involves leading technical onboarding and implementation for new clients, ensuring a smooth post-sales experience, and collaborating cross-functionally

Job Summary

  • As our Principal Customer Engineer, you’ll play a critical role in ensuring customer success from the moment a deal is signed.
  • This is a hands-on, high-impact role for someone who thrives in early-stage environments, wears many hats, and wants to help shape the customer journey in a fast-growing AI security market.
  • We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Matching Summary

Match Score: 85

F5 is seeking a Principal Customer Engineer to enhance customer success in the AI security market. The role involves leading technical onboarding and implementation for new clients, ensuring a smooth post-sales experience, and collaborating cross-functionally.

Skills & Requirements

Must-have

  • Customer success from deal signing
  • Lead technical onboarding and implementation
  • Primary post-sales technical contact
  • Drive adoption and reduce time-to-value
  • Hands-on early-stage environment

Nice-to-have

  • Customer advocate for roadmap feedback
  • Thrive in fast-growing markets
  • Shape customer journey

Key Requirements

  • 8+ years in post-sales technical role
  • Red Hat Certified Specialist in OpenShift Administration
  • Experience building/deploying AI Systems/Applications
  • Strong understanding of enterprise infrastructure
  • Experience leading technical deployments
  • Excellent communication and project management skills

Work Rights

Not specified

Tailored Resume

Cover Letter