Senior Manager Consulting – Customer Transformation

PwC France et Maghreb

Casablanca, Morocco
Not specified (based on job description)
Customer strategy and transformation
Crm and customer experience platforms
Salesforce, microsoft dynamics, adobe
PwC France et Maghreb is seeking a Senior Manager for Customer Transformation in Casablanca, Morocco, to lead strategic client transformation initiatives. The ideal candidate will possess extensive experience in consulting or corporate environments, focusing on customer transformation projects with proficiency in CRM solutions

Job Summary

  • Define and lead customer transformation strategies: marketing, sales, customer service, omnichannel experience.
  • Drive digital transformation projects integrating CRM and customer experience platforms.
  • Develop business activity: identify opportunities, respond to tenders, manage strategic accounts.

Matching Summary

Match Score: 85

PwC France et Maghreb is seeking a Senior Manager for Customer Transformation in Casablanca, Morocco, to lead strategic client transformation initiatives. The ideal candidate will possess extensive experience in consulting or corporate environments, focusing on customer transformation projects with proficiency in CRM solutions.

Skills & Requirements

Must-have

  • Customer strategy and transformation
  • CRM and customer experience platforms
  • Salesforce, Microsoft Dynamics, Adobe
  • Business development and account management
  • Team leadership and development

Nice-to-have

  • Complex challenges and rapid transformation
  • Entrepreneurial and results-oriented
  • Collaborative and team-oriented
  • French and English fluency

Key Requirements

  • 8-12 years experience in consulting or business
  • Master's degree (Bac+5) or higher
  • International exposure
  • French and English proficiency

Work Rights

Not specified

Tailored Resume

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