Junior Customer Operations Specialist

PerkinElmer

Krakow, Poland
Not specified; not specified; private healthcare, ...
2d onsite
2+ years customer service experience
Proficient english communication skills
Advanced microsoft excel proficiency
The role serves as the primary point of contact for customers utilizing PerkinElmer's OneSource Services to ensure high satisfaction

Job Summary

  • The role serves as the primary point of contact for customers utilizing PerkinElmer's OneSource Services to ensure high satisfaction.
  • Responsibilities include scheduling equipment maintenance, tracking service activities in CMMS systems, and adhering to strict SLAs.
  • The company offers comprehensive benefits including private healthcare, life insurance, tuition reimbursement, and internal career development opportunities.

Matching Summary

The role serves as the primary point of contact for customers utilizing PerkinElmer's OneSource Services to ensure high satisfaction.

Salary

Not specified; Not specified; Private healthcare, dental care, disability insurance, cafeteria system, multisport card, home office allowance, tuition reimbursement

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Proficient English communication skills
  • Advanced Microsoft Excel proficiency

Nice-to-have

  • Experience with SAP or ServiceMax systems
  • Strong analytical problem-solving capabilities
  • Ability to work late shift hours

Key Requirements

  • 2+ years in customer service environment
  • Strong organizational and time management skills
  • Proficiency in MS Outlook and advanced Excel

Work Rights

Not specified

Tailored Resume

Cover Letter