Operations Support Specialist

Markel

Milwaukee, WI, United States
Hybrid
Utilize service management system
Track open issues and resolve incidents
Manage daily servicing activities
The primary purpose of this role is to provide comprehensive administrative and operational support to the insurance business unit, the Product Services Group

Job Summary

  • The primary purpose of this role is to provide comprehensive administrative and operational support to the insurance business unit, the Product Services Group.
  • This role is responsible for managing daily servicing activities, coordinating workflows, and ensuring consistent delivery of high quality support across core operational functions.
  • We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

Matching Summary

The primary purpose of this role is to provide comprehensive administrative and operational support to the insurance business unit, the Product Services Group.

Skills & Requirements

Must-have

  • Utilize service management system
  • Track open issues and resolve incidents
  • Manage daily servicing activities
  • Coordinate workflows
  • Respond to escalated service issues

Nice-to-have

  • Global community of optimists
  • Problem-solvers
  • Pushing each other to go further
  • Customer satisfaction focus

Key Requirements

  • High school diploma or equivalent
  • 0–1 years of experience preferred
  • US Work Authorization required

Work Rights

US Work Authorization required

Tailored Resume

Cover Letter