McDonald's is seeking a Customer Experience Consultant for its Eastern region in Spain, aiming to advise a group of assigned restaurants on improving operations and achieving sales and profitability goals. The ideal candidate should be a current or former restaurant manager with strong operational knowledge and a commitment to customer service
Job Summary
The primary mission is to advise assigned restaurants on executing the 'Running Great Restaurants' program to achieve exceptional QSC levels.
The role requires providing leadership, training, and direction to maximize long-term sales and profitability for each assigned location.
Candidates must ensure compliance with food safety standards, execute delivery and EOTF initiatives, and drive business growth through data analysis.
Matching Summary
Match Score: 85
McDonald's is seeking a Customer Experience Consultant for its Eastern region in Spain, aiming to advise a group of assigned restaurants on improving operations and achieving sales and profitability goals. The ideal candidate should be a current or former restaurant manager with strong operational knowledge and a commitment to customer service.
Skills & Requirements
Must-have
Restaurant Manager or higher category
3+ years in current position
QSC operational standards knowledge
P&L and financial management skills
ROIP/PACE dashboard proficiency
Nice-to-have
Previous experience in other operations areas
Excellent English language level
Proactive problem-solving attitude
Strong relationship building with franchisees
Key Requirements
Must be a Restaurant Manager or higher category
Minimum 3 years of experience in current role
Residency or relocation availability to specified regions
Completion of internal McDonald's training curriculum
Demonstrated experience in all restaurant positions up to Manager