Patient Service Representative (psr)- Maternal Fetal Medicine
Advocate Health
Downers Grove, Illinois, US
Base: $19.80 - $29.70; bonus/equity: not specified...
High volume, multiple-task environment
Experience handling difficult callers
Crt/pc experience
Provides efficient, high-quality service to patients for appointments, information on tests, bills, referrals, and other matters
Job Summary
Provides efficient, high-quality service to patients for appointments, information on tests, bills, referrals, and other matters.
Ensures accurate entry of billing information, reviews encounter forms for accuracy, and enters patient charges into the EMR system.
Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.
Matching Summary
Provides efficient, high-quality service to patients for appointments, information on tests, bills, referrals, and other matters.
Salary
Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
High volume, multiple-task environment
Experience handling difficult callers
CRT/PC experience
Verify billing and demographic information
Schedule patient appointments
Answer multiple telephone lines
Nice-to-have
Strong communication skills
Problem-solving ability
Teamwork and collaboration
Key Requirements
High school diploma or equivalent
One to two years related customer service experience