People Shared Services Analyst (12-month Contract)

Canva

Makati City, Philippines
Equity pyckages included; annual vibe & thrive all...
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1-2 years hr shared services experience
Workday hcm proficiency required
Jira service management usage
** Canva is seeking a People Shared Services Analyst for a 12-month contract in Makati City, Philippines. The role involves providing first-line support for HR processes, managing high volumes of employee inquiries, and ensuring exceptional employee experiences. **

Job Summary

  • This role serves as the first point of contact for all employee queries across the global organization.
  • The team manages approximately 700 tickets monthly while supporting onboarding and offboarding for over 130 employees each month.
  • Employees receive equity packages, inclusive parental leave, and an annual Vibe & Thrive allowance for wellbeing.

Matching Summary

Match Score: 75

** Canva is seeking a People Shared Services Analyst for a 12-month contract in Makati City, Philippines. The role involves providing first-line support for HR processes, managing high volumes of employee inquiries, and ensuring exceptional employee experiences. **

Salary

Equity packages included; Annual Vibe & Thrive allowance provided; Flexible leave options available

Skills & Requirements

Must-have

  • 1-2 years HR Shared Services experience
  • Workday HCM proficiency required
  • JIRA Service Management usage
  • High-volume ticket handling capability
  • Excel or Google Sheets advanced skills

Nice-to-have

  • Confluence documentation experience
  • Multi-region APAC Americas EMEA support
  • Proactive problem-solving mindset
  • Continuous improvement initiative participation
  • Self-service enablement focus

Key Requirements

  • 1-2 years HR Shared Services experience
  • Proficiency in Workday HCM and JIRA
  • Advanced Excel/Google Sheets skills

Work Rights

Not specified

Tailored Resume

Cover Letter