Base: $30.88 - $38.44ph; bonus/equity: not specifi...
Fully remote
Technical help desk professionals
It problem resolutions
Diagnose and resolve application issues
Employees in this role will serve as the first point of contact for IT problem resolutions for the Department of the Classified Naval Enterprise Service Desk (NESD) and will assist customers by researching technical issues, exploring answers, and providing information and alternative solutions
Job Summary
Employees in this role will serve as the first point of contact for IT problem resolutions for the Department of the Classified Naval Enterprise Service Desk (NESD) and will assist customers by researching technical issues, exploring answers, and providing information and alternative solutions.
A day in the life of a Computer Operator IV with GDIT includes: Assisting and supporting end-users with technical issues and questions related to specialized Naval software systems and applications via multiple support channels including phone, email, chat sessions, web forms, and other communications methods available.
GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Matching Summary
Employees in this role will serve as the first point of contact for IT problem resolutions for the Department of the Classified Naval Enterprise Service Desk (NESD) and will assist customers by researching technical issues, exploring answers, and providing information and alternative solutions.
Salary
Base: $30.88 - $38.44/hour; Bonus/Equity: Not specified; Benefits: Comprehensive health and wellness packages, 401K with company match