Melbourne Connect Concierge

jobs.unimelb.edu.au

Melbourne, Victoria, Australia
Uom 5 - $86,943.00 - 99,864 py + 17% super
Onsite
High-quality customer service
Front-of-house experience
Manage multiple tasks
Be the welcoming face of Melbourne Connect’s Superfloor, coordinating front-of-house services, supporting events and technology, and helping connect diverse tenants, partners and visitors

Job Summary

  • Be the welcoming face of Melbourne Connect’s Superfloor, coordinating front-of-house services, supporting events and technology, and helping connect diverse tenants, partners and visitors.
  • You will manage Superfloor meeting and event spaces, support digital room bookings, AV and Wi-Fi access, and process simple financial tasks.
  • The University of Melbourne offers 17% superannuation, a benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

Matching Summary

Be the welcoming face of Melbourne Connect’s Superfloor, coordinating front-of-house services, supporting events and technology, and helping connect diverse tenants, partners and visitors.

Salary

UOM 5 - $86,943.00 - 99,864 p.a. plus 17% super

Skills & Requirements

Must-have

  • High-quality customer service
  • Front-of-house experience
  • Manage multiple tasks
  • Excellent communication skills
  • Microsoft Office proficiency
  • Basic financial administration

Nice-to-have

  • Experience in hospitality
  • Experience in corporate reception
  • Experience in event support
  • Adaptable working hours
  • Initiative and collaboration

Key Requirements

  • Proven experience in customer service
  • Experience in front-facing environments
  • Confidence engaging diverse stakeholders
  • Confidence handling sensitive enquiries
  • Confidence using digital systems
  • Accuracy and attention to detail
  • Current valid work rights for Australia
  • Working with Children Check required

Work Rights

Must have current valid work rights

Tailored Resume

Cover Letter