Job Summary

• You will play a central role in structuring and implementing the continuous improvement process to sustainably optimize customer and manager journeys, strengthen operational performance, and contribute to the transformation of tools and processes.
• Your responsibilities include managing and developing your team, piloting the operational deployment of customer and management journeys, securing and optimizing customer journeys, and ensuring the alignment of customer management tools.
• Joining Assurant means benefiting from their company culture 'The Assurant Way', rich human experience, and attractive benefits such as meal vouchers, quality health coverage, and a strong work-life balance through hybrid work.

Matching Summary

Skills & Requirements

Key Requirements

• Master 2 degree
• At least five years of experience
• Strong managerial experience
• Proficiency in Pack Office, especially Excel
• Confirmed English level (oral and written)
• Experience in matrix environments
• Knowledge of the insurance sector
• Mastery of project management techniques
• Knowledge of Power BI is a plus

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