Customer Experience Associate - Cavendish - 26.25h

TD Ameritrade

Montréal, Quebec, Canada
Base: $22.50 - $28.33 cad ph; bonus/equity: not sp...
Hybrid
High school diploma or 1+ years experience
Proficiency in ms office and branch software
Strong verbal and written communication skills
TD Ameritrade is seeking a Customer Experience Associate in Montréal, Canada, to enhance customer service and support banking solutions through relationship building and effective communication. The role requires a high school diploma and relevant experience, with opportunities for growth and skill development within a collaborative environment

Job Summary

  • The role involves engaging customers in day-to-day advice needs, service transactions, and digital education while resolving banking issues.
  • TD offers a Total Rewards package including base salary, variable compensation, health benefits, and extensive career development opportunities.
  • Candidates are expected to build deep relationships with customers and guide them to appropriate solutions for their financial needs.

Matching Summary

Match Score: 85

TD Ameritrade is seeking a Customer Experience Associate in Montréal, Canada, to enhance customer service and support banking solutions through relationship building and effective communication. The role requires a high school diploma and relevant experience, with opportunities for growth and skill development within a collaborative environment.

Salary

Base: $22.50 - $28.33 CAD per hour; Bonus/Equity: Not specified; Benefits: Health, savings, retirement, paid time off included

Skills & Requirements

Must-have

  • High School diploma or 1+ years experience
  • Proficiency in MS Office and branch software
  • Strong verbal and written communication skills
  • Ability to work independently in dynamic environment

Nice-to-have

  • Post-Secondary degree in related field
  • Investment Funds Canada certification
  • Knowledge of emerging digital banking trends
  • Experience with cash and non-cash transactions

Key Requirements

  • High School diploma required
  • Investment Funds Canada certification post-appointment
  • 1+ years relevant experience preferred
  • French language proficiency required in Quebec context

Work Rights

Not specified

Tailored Resume

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