Overnight Guest Service Officer

Four Seasons Hotels Ltd

Sydney, Australia
Overnight operations
Guest check-in and check-out
Handling guest requests
Four Seasons is powered by our people, fostering a culture of genuine care and aiming to create lasting impressions through human connection

Job Summary

  • Four Seasons is powered by our people, fostering a culture of genuine care and aiming to create lasting impressions through human connection.
  • As an Overnight Front Desk Agent, you will be the key point of contact during the night shift, responsible for providing seamless check-ins and check-outs, handling guest requests with care, and maintaining the security and efficiency of our overnight operations.
  • We offer a competitive salary and a comprehensive benefits package, world-class training and development opportunities, complimentary stays at Four Seasons Hotels and Resorts worldwide, and complimentary employee meals.

Matching Summary

Four Seasons is powered by our people, fostering a culture of genuine care and aiming to create lasting impressions through human connection.

Skills & Requirements

Must-have

  • overnight operations
  • guest check-in and check-out
  • handling guest requests
  • nightly audits
  • financial reporting

Nice-to-have

  • calm and composed demeanor
  • genuine passion for guest service
  • warm professional attitude
  • meaningful sense of belonging

Key Requirements

  • Previous experience in Front Office or customer-facing role
  • Ability to work independently during night shifts
  • Flexibility to work overnight shifts, weekends, and public holidays

Work Rights

Not specified

Tailored Resume

Cover Letter