Customer Experience Advisor | S1 | Retail Banking | Minehead Branch

Santander

Minehead, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Onsite (35 hours per week, monday to saturday)
Deliver outstanding customer service
Communicate effectively with customers
Assist with day-to-day transactions
Santander is seeking a Customer Experience Advisor for their Minehead Branch, focusing on delivering exceptional customer service and building relationships with clients. This role requires flexibility, problem-solving skills, and the ability to handle a variety of banking tasks in a fast-paced environment

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
  • As a Customer Experience Advisor, you will be the first point of contact for customers, assisting with transactions, queries, servicing, and building relationships to find solutions.
  • Benefits include a starting salary of £25,000 plus a £500 annual cash allowance, 25 days' holiday plus bank holidays, pension contributions, and various wellbeing and global growth opportunities.

Matching Summary

Match Score: 85

Santander is seeking a Customer Experience Advisor for their Minehead Branch, focusing on delivering exceptional customer service and building relationships with clients. This role requires flexibility, problem-solving skills, and the ability to handle a variety of banking tasks in a fast-paced environment.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days' holiday plus bank holidays, pension, healthcare, share plans, staff product discounts

Skills & Requirements

Must-have

  • Deliver outstanding customer service
  • Communicate effectively with customers
  • Assist with day-to-day transactions
  • Answer customer calls
  • Protect customers against fraud

Nice-to-have

  • Go above-and-beyond for customers
  • Flexible, can-do approach
  • Openness to broad range of activities
  • Ability to grow and adapt

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Right to work in the UK

Work Rights

Right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter