Four Seasons Resort Sharm El Sheikh is seeking an experienced and results-driven Reservations Manager to oversee the reservations operation and contribute to maximizing revenue and guest satisfaction
Job Summary
Four Seasons Resort Sharm El Sheikh is seeking an experienced and results-driven Reservations Manager to oversee the reservations operation and contribute to maximizing revenue and guest satisfaction.
The role involves leading, training, and mentoring the Reservations team while managing room availability and pricing strategically to optimize occupancy and revenue.
Employees receive competitive salary, comprehensive benefits, excellent training and development opportunities, employee discounts, complimentary meals and dry cleaning, transportation, and career advancement within the Four Seasons global network.
Matching Summary
Four Seasons Resort Sharm El Sheikh is seeking an experienced and results-driven Reservations Manager to oversee the reservations operation and contribute to maximizing revenue and guest satisfaction.
Skills & Requirements
Must-have
Reservations team leadership
Room and rate availability management
Hotel property management system experience
Revenue forecasting and analysis
Guest service and billing dispute resolution
Collaboration with Sales team
Nice-to-have
Multicultural team environment
Upselling techniques training
Interpersonal and communication skills
Problem-solving under pressure
Knowledge sharing with other properties
Key Requirements
Bachelor's degree in hospitality management or related field
Minimum 2 years managerial experience in Reservations or Rooms Division