Communications & Case Management Specialist

ist.psu.edu

McKeesport, Pennsylvania, United States
Base: $56,200.00 - $81,500.00; bonus/equity: not s...
3d onsite
Bachelor's degree required
3+ years relevant experience
Strong writing and presentation skills
The Communications & Case Management Specialist will support the Education Resource Center's statewide work by developing targeted communications and providing technical assistance to over 80 CTE schools

Job Summary

  • The Communications & Case Management Specialist will support the Education Resource Center's statewide work by developing targeted communications and providing technical assistance to over 80 CTE schools.
  • This role requires a skilled communicator who is detail-oriented and comfortable managing complex tasks in a fast-paced environment with evolving expectations.
  • Employees enjoy a competitive benefits package including comprehensive medical coverage, robust retirement plans, and a generous 75% tuition discount for eligible family members.

Matching Summary

The Communications & Case Management Specialist will support the Education Resource Center's statewide work by developing targeted communications and providing technical assistance to over 80 CTE schools.

Salary

Base: $56,200.00 - $81,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 3+ years relevant experience
  • Strong writing and presentation skills
  • Facilitating meetings for diverse stakeholders
  • Managing complex tasks in fast-paced environment

Nice-to-have

  • Experience with graphic design tools like Canva
  • Familiarity with Pennsylvania laws and regulations
  • Background in public sector or government processes
  • Experience with virtual meeting platforms like Zoom
  • Customer service orientation prioritizing clarity

Key Requirements

  • Bachelor's Degree
  • 3+ years of relevant experience
  • Valid driver's license
  • PA State Police Criminal Background Check
  • PA Child Abuse History Clearance
  • Federal FBI Fingerprint Criminal Background Check
  • Authorized to work in the U.S.

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter