Customer Banking Specialist - Hervey Bay

CommBank

Hervey Bay, Queensland, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the Customer Banking Specialist in our Hervey Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

Job Summary

  • As the Customer Banking Specialist in our Hervey Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Educate and demonstrate of our in-branch technology and digital banking options to customers, problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture.

Matching Summary

As the Customer Banking Specialist in our Hervey Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Experience in financial services
  • Experience in retail
  • Experience in hospitality
  • Genuine interest in career growth
  • Interest in building customer relationships

Key Requirements

  • Experience in financial services
  • Experience in retail
  • Experience in hospitality
  • Ability to work in a busy environment

Work Rights

Not specified

Tailored Resume

Cover Letter