Unisys Australia is seeking a Senior ServiceNow Business Analyst to provide business systems analysis support, lead discussions for requirements gathering, and develop solutions for process-related challenges. The ideal candidate should have significant experience in business analysis, particularly with ServiceNow modules, and possess strong analytical, communication, and problem-solving skills
Job Summary
Provides Business Systems Analysis support for larger / more complex areas of the business, leading discussions and requirements gathering with business and technology partners.
Contributes to solution project development, identifying impacted stakeholders, documenting assumptions, and assessing the impact of systems changes.
Safeguards and protects business and user needs by verifying functionality, accuracy, and completeness against original requirements, minimizing risk before further system development investment.
Matching Summary
Match Score: 85
Unisys Australia is seeking a Senior ServiceNow Business Analyst to provide business systems analysis support, lead discussions for requirements gathering, and develop solutions for process-related challenges. The ideal candidate should have significant experience in business analysis, particularly with ServiceNow modules, and possess strong analytical, communication, and problem-solving skills.
Skills & Requirements
Must-have
ServiceNow modules (ITSM, HRSD, ITOM, CSM, GRC)
Agile methodologies and tools
Documenting business processes and workflows
Client-facing roles and consulting delivery
Nice-to-have
Strategic thinking and creative solutions
Leadership and independent work
Anticipating future requirements
Key Requirements
BA/BS degree and 5-8 years relevant experience
5+ years as a Business Analyst
3+ years focused on relevant implementations and support