Lead technical quality engagements for key accounts in China and Taiwan, acting as the primary point of contact for quality inquiries and escalations
Job Summary
Lead technical quality engagements for key accounts in China and Taiwan, acting as the primary point of contact for quality inquiries and escalations.
Perform hands-on, first-level failure analysis on optical modules and drive root-cause analysis and 8D reporting for manufacturing and reliability issues.
Orchestrate internal teams to execute qualification plans, assess reliability risks, and improve product yield and turn-around time.
Matching Summary
Lead technical quality engagements for key accounts in China and Taiwan, acting as the primary point of contact for quality inquiries and escalations.
Skills & Requirements
Must-have
Customer Relationship Management
Technical Failure Analysis
Root-cause analysis and 8D reporting
Optical modules FA and debugging
Cross-functional team leadership
Data analysis tools
Nice-to-have
Purposeful and enduring innovation
Shared collaboration, transparency, and inclusivity
Workstyle within an environment
Key Requirements
10+ years Quality/Product/Customer Engineering
7+ years Key Account/Regional Customer Quality
Semiconductor manufacturing background
Optical Modules, Networking, or ASICs domain expertise