Vendor Claims Governance & Compliance Analyst

AIG Group

Vendor management and governance experience
Claims operations process knowledge
Kpi and sla performance monitoring
This role involves managing third-party vendors throughout their full lifecycle to ensure service quality and operational efficiency within the claims department

Job Summary

  • This role involves managing third-party vendors throughout their full lifecycle to ensure service quality and operational efficiency within the claims department.
  • The position requires defining and monitoring key performance indicators and service level agreements while driving continuous improvement initiatives to enhance service delivery.
  • Candidates will collaborate with internal stakeholders across operations, compliance, finance, and IT to support transformation and automation initiatives related to vendor management.

Matching Summary

This role involves managing third-party vendors throughout their full lifecycle to ensure service quality and operational efficiency within the claims department.

Skills & Requirements

Must-have

  • Vendor management and governance experience
  • Claims operations process knowledge
  • KPI and SLA performance monitoring
  • Data analysis and reporting skills
  • Stakeholder management capabilities

Nice-to-have

  • Experience with FNOL processes
  • Knowledge of contractual terms
  • Process improvement initiatives
  • Digital tools familiarity
  • Audit and compliance exposure

Key Requirements

  • Bachelor's degree required
  • Advanced English skills required
  • Experience in claims operations preferred
  • Proficiency in Excel and reporting tools

Work Rights

Not specified

Tailored Resume

Cover Letter