Mortgage Customer Outreach Specialist I-hybrid; Getzville, Ny

M&T Bank

Getzville, NY, United States
Base: $18.68 - $31.14 hourly (usd); bonus/equity: ...
Effective communication skills
Customer service skills
Compliance with regulations
This position is responsible for collecting on delinquent mortgage loans by calling borrowers in early stages of default

Job Summary

  • This position is responsible for collecting on delinquent mortgage loans by calling borrowers in early stages of default.
  • The role involves assessing consumer’s ability to repay their delinquency and arranging repayment plans as necessary.
  • M&T Bank promotes an environment that supports belonging and reflects its brand.

Matching Summary

This position is responsible for collecting on delinquent mortgage loans by calling borrowers in early stages of default.

Salary

Base: $18.68 - $31.14 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Effective communication skills
  • Customer service skills
  • Compliance with regulations

Nice-to-have

  • Collections experience
  • Knowledge of M&T systems
  • Team-oriented environment

Key Requirements

  • 2 years of higher education or relevant work experience
  • Ability to communicate effectively over the phone
  • Proficiency with word processing and spreadsheet software

Work Rights

Not specified

Tailored Resume

Cover Letter