Dispute Resolution Analyst

Interactive Brokers Group, Inc.

Dublin, Ireland
Competitive compensation pyckages; discretionary a...
On-site
Mifid regulation knowledge
Central bank of ireland regulations
Futures options cfds equities markets
This position is designated as a Controlled Function 8 (CF-8) under the Central Bank of Ireland's Fitness and Probity Regime

Job Summary

  • This position is designated as a Controlled Function 8 (CF-8) under the Central Bank of Ireland's Fitness and Probity Regime.
  • The role involves investigating and adjudicating client complaints related to order execution, funding issues, and tax reporting discrepancies.
  • Candidates must hold specific legal qualifications or compliance licenses such as the Diploma in Compliance from the Institute of Bankers.

Matching Summary

This position is designated as a Controlled Function 8 (CF-8) under the Central Bank of Ireland's Fitness and Probity Regime.

Salary

Competitive compensation packages; Discretionary annual bonus included; Private healthcare pension life insurance income protection provided

Skills & Requirements

Must-have

  • MIFID regulation knowledge
  • Central Bank of Ireland regulations
  • Futures options CFDs equities markets
  • Consumer Protection Code compliance
  • Complaints handling experience

Nice-to-have

  • Strong interpersonal communication skills
  • Microsoft Office applications proficiency
  • Trend analysis compilation ability
  • Multi-national team collaboration

Key Requirements

  • Bachelor's degree in Finance Law Economics or Business Administration
  • Licentiate or Fellow of Association of Compliance Officers in Ireland
  • Diploma in Compliance from Institute of Bankers or LCI
  • Minimum 2 years relevant complaints handling experience
  • EU passport or qualifying work permit required

Work Rights

Must have EU passport or qualifying work permit/residency

Tailored Resume

Cover Letter