Senior Customer Service Representative

Stryker

Rome, Italy
Hybrid
3 years in customer service roles
Proactive communication skills
Intermediate ms excel knowledge
The Senior Customer Service Representative has acquired extensive knowledge and experience in their role

Job Summary

  • The Senior Customer Service Representative has acquired extensive knowledge and experience in their role.
  • They are responsible for processing orders and managing returns and inquiries.
  • The role requires effective prioritization and proactive communication with both internal and external customers.

Matching Summary

The Senior Customer Service Representative has acquired extensive knowledge and experience in their role.

Skills & Requirements

Must-have

  • 3 years in customer service roles
  • proactive communication skills
  • intermediate MS Excel knowledge

Nice-to-have

  • strong understanding of customer service processes
  • experience managing difficult situations
  • working level of English

Key Requirements

  • High school diploma or equivalent
  • 3 years in customer service or contact center
  • ability to build strong relationships

Work Rights

Not specified

Tailored Resume

Cover Letter