Customer Service Analyst (12 Months)

NatWest Group

Bristol, England, United Kingdom
Hybrid
Excellent planning and organisational skills
Good attention to detail
Ability to manage multiple tasks
NatWest Group is seeking a Customer Service Analyst for a 12-month hybrid role based in Bristol, England. The position involves supporting customers and improving business processes, requiring strong analytical and organizational skills

Job Summary

  • You’ll be actively participating in initiatives to improve customer service, processes and procedures.
  • You’ll be providing crucial support to customers and colleagues in our operations centres.
  • You'll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role.

Matching Summary

Match Score: 75

NatWest Group is seeking a Customer Service Analyst for a 12-month hybrid role based in Bristol, England. The position involves supporting customers and improving business processes, requiring strong analytical and organizational skills.

Skills & Requirements

Must-have

  • Excellent planning and organisational skills
  • Good attention to detail
  • Ability to manage multiple tasks

Nice-to-have

  • Confident under pressure
  • Understanding of operations metrics
  • Ability to convey information simply

Key Requirements

  • Experience in customer service
  • Proficiency in Microsoft Office tools

Work Rights

Not specified

Tailored Resume

Cover Letter